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DISGRUNTLED OUTPOST HQFORGED IN SERVICE. BUILT FOR THE DAILY CHAOS.

Policy / movement of goods

Shipping / Return Policy

The current baseline for moving orders from the Outpost to your position, and for routing a return when the mission changes.

Baseline notice

This is a concise operating baseline and may be expanded as the Outpost grows. Questions or support requests route to support@disgruntledhq.com.

01

Processing and dispatch

Orders are prepared after payment is confirmed. Processing times, carrier availability, and delivery windows can vary with inventory, season, and operational conditions. We will use the contact information on the order if an issue needs attention.

02

Rates and delivery

Shipping charges and available methods appear at checkout or in the applicable quote. The carrier controls final delivery timing. Please provide a complete, secure address and monitor tracking when it is provided.

03

Returns and refunds

Contact support@disgruntledhq.com before sending an item back so the team can confirm eligibility and routing. Items should be unworn, unwashed, and in original condition unless the issue is a defect or fulfillment error. Approved refunds are issued to the original payment method.

04

Baseline status

This is a concise shipping and return baseline and may be expanded as the Outpost grows. Questions about a specific order should include the order number when available.

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